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The Harbor East facility is staffed with certified engineers who are focused on your needs. With professional support available around-the-clock, you're assured help with installations and trouble-shooting physical network connections. Our engineers can even act as your remote "hands and eyes."
From network infrastructure, security services, and monthly management reporting to optional services such as server monitoring, we'll work with you to develop a solution that meets your needs today and allows you to grow.
Harbor East's network infrastructure offers you room to grow, capable administration tools, reliable performance and responsive 24-hour, 7-day support services. Harbor East relies on industry-leading Cisco solutions to maintain its high-quality network infrastructure, which includes:
- Multiple Cisco 7500 and 7200 series routers
- Redundant Cisco 6500 and 3500 series switches
- Redundant Cisco firewalls
- Content and load-balancing solutions
- Two fully diverse high-speed Internet backbones
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Harbor East has invested significantly in a variety of security measures to ensure the safest network transmission of confidential and sensitive communications. Our measures help ensure you'll avoid service disruptions resulting from accidental or intentional actions of external parties.
Through managed security services, Harbor East offers complete end-to-end Information Assurance, and Vulnerability Detection solutions. Managed security services include:
- Managed High Availability Firewall - Ensures a high level of network access and information availability, as well as integrity and privacy with the redundant structure that supports synchronization and automatic fail-over.
- Managed VPN - Harbor East leverages Cisco IPsec VPN services to create efficient trust relationships for both site-to-site and desktop to host operations.
- Managed Intrusion Detection (IDS) - IDS enhances protection by proactively monitoring for security violations or system misuse. Through a series of built-in alarms, the Network Operations Center (NOC) team is automatically alerted to any suspicious activity, prompting quick response, and assuring the security of the systems.
- Security Assessment - This automated service automatically scans the hosting environment for hundreds of known security vulnerabilities at set intervals.
Harbor East supports VeriSign SSL (Secure Socket Layer) certificates. A VeriSign SSL certificate provides assurance that your site can be trusted with your customers' private information. SSL encryption enables secure electronic commerce and communications, allowing your site visitors to enter credit card or personal information with confidence. Harbor East's implementation of secure SSL includes CacheFlow web server accelerators. This architecture is specifically designed to enhance performance and scalability of secure, high-traffic websites.
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Our professional staff monitors the web hosting environment 24x7x365. In the event that your website is not meeting appropriate operating and performance criteria, our monitoring staff will notify your application and engineering teams and work to resolve the issue as quickly as possible.
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| Our expert staff monitors the web hosting environment 24 hours a day, 7 days a week, 365 days a year. |
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