Q: What redundancy does your NOC have to prevent downtime?
A: Harbor East has multiple levels of redundancy so a single point of failure will not jeopardize the operation. High-speed Internet connections from multiple providers deliver scalability, reliability and redundancy. Power is maintained with Liebert UPS's, diesel generator and automatic switching.
Q: Do you offer firewall protection?
A: Firewalls are an essential part of security protection. Harbor East provides a shared or dedicated firewall and will manage a customer provided firewall.
Q: Do you have a disaster recovery offering?
A: Harbor East offers tape backup services as well as cold and hot site infrastructure backup capabilities.
Q: Does Harbor East provide 24 x 7 x 365 support?
A: Harbor East maintains and supports its customers every hour of the day every day of the year.
Q: How do I place an order?
A: Our account managers are only a toll free call away. They can help you engineer a solution that best meets your needs. You can reach them at 800-784-3136.
